Media Release

Precautions taken with coronavirus infection – Branch temporary closure

Yangon, 16th September 2020 – uab bank wish to announce the temporary closure of its Kyaut Sit Tan Branch in Mandalay due a COVID-19 positive finding on one of its employees on 16th September 2020. The concerned employee was on duty at the branch up to 11th September 2020 before going into a “work from home” routine the next day.

Customers of Kyaut Sit Tan Branch, Mandalay who require service or access to their bank accounts may do so at any uab bank branch. In Mandalay, uab bank has a wide coverage of 16 branches and any of them are available to service you. Please enquire from any of our branches if you require service.

Further, our ATMs, Internet Banking and Mobile Banking services continue to be available on a 24-hour basis for all Customers.

We also wish to announce that three (3) other employees stationed at Head Office who were in Hotel Quarantine since 12th September 2020 were found COVID-19 positive on 16th September 2020. You may find more details on our web-page “Message to our Community about COVID-19” in the link below:

Message to our community about COVID-19

Once this pandemic started in March 2020, uab bank activated its Business Continuity Plan (BCP) and formed a Crisis Control Unit (CCU). With this 2nd wave of pandemic, the CCU continues to monitor and evaluate the situation very closely and ensures that the health and safety issues at the Bank is being taken care of.

The Bank is committed to provide essential services to the public. Our services continue to be provided albeit with employees on work from home rotations to reduce risk and contact during this 2nd wave.

At uab bank branches, the necessary precautionary measures are being conducted, and these include:

    • Use of face masks, gloves and hand sanitizers at premises
    • It is mandatory for the employees and customers to wear a mask all the time
    • Maintain social distancing
    • Register and record visitors name, contact, address
    • Encourage customers to go digital (uab mobile, SaiSai Pay, uabpay and uab online banking)

Please rest assured that the health, safety and well-being of our employees, customers and visitors are our top priority. uab bank Management is strictly following health advisory and guidelines issued by MOHS on the prevention of COVID-19, together with the guidelines/instruction from Central Bank of Myanmar regarding the Bank and the operations of its branches.

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