Operations Process Re-engineering
Position: Manager
Job Location: Yangon
Posted Date: 17th November 2023
Job Role & Description
- Analyze the business technology needs and translate these needs into system and architecture requirements to ensure the business needs and requirements can be met by the architecture design
- Identify, evaluate and implement services and tools to achieve the solution architecture
- Able to perform all aspects of the software development tasks, including front- end, back- end, API development, database design and development.
- Designing, describing and managing the solutions specific to business problems.
- Participate in the entire application life cycle
- The applicant is expected to possess strong problem-solving skills, programming, testing, and troubleshooting skills
- Follow new and emerging technologies
- Perform other ad-hoc duties as assigned
Key components of the job
- End to end understanding of Retail Banking Operations Processes & Systems.
- To evaluate / design /execute and monitor banking operations processes.
- Deep dive and Identification of process gaps, system issues.
- Proposing Corrective action plans, re-design and establishment of Key Risk Indicators, utilizing a variety of management metrics and tools.
- Discussions and co-ordinations with various departments and stakeholders & follow ups for closure of actionable.
- Identification of areas for process improvement enabling customer delight.
- End to end Presentation on a Process covering scope of work, challenges, resolutions with timelines to the Senior Management.
Job Requirements
- Bachelor’s degree or equivalent (typically in Science, Engineering, Business Administration).
- At least 3-6 year(s) of working experience in the related field is required for this position.
- Experience working in Customer experience /Service Quality /Bank operation of banking / financial services/Digital Banking would be an added advantage.
- Sound understanding of products and banking operational processes.
- Experience in process re-engineering/improvement, business analysis and program management.
- Possess strong problem-solving skills, leadership, professional maturity, communication skills and ability to work independently.
- Able to speak and write in English.
Please send your application to [email protected].
In your email include “Manager – Operations Process Re-engineering” as the Subjects.
uab bank is an equal opportunity employer.