Customer Service Executive
Position: Customer Service Executive
Job Type: Full-TimePosted Date: 15th May 2023
Job Location: Times City, The Central and Kandawgyi
We are seeking five Customer Service Executives to join our team. The Customer Service Executives will be responsible for responding to customer inquiries, complaints, and processing orders, forms, applications, and requests. The successful candidates will be flexible to work on-shift assignments and maintain a positive, empathetic, and professional attitude toward customers at all times. The Customer Service Executives will keep records of customer interactions and transactions, communicate and coordinate with colleagues as necessary, and ensure customer satisfaction by providing professional customer support.
Key Responsibilities
- Respond to customer inquiries, complaints, and process orders, forms, applications, and requests
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Keep records of customer interactions and transactions
- Communicate and coordinate with colleagues as necessary
- Provide feedback on the efficiency of the customer service process
- Ensure customer satisfaction by providing professional customer support
Job Requirements
- High school diploma, general education degree, or equivalent
- Ability to stay calm when customers are stressed or upset
- Comfortable using computers
- Experience working with customer support
- Willingness to learn
Apply with your CV to [email protected]
Please ensure that you state “Customer Service Executive” in your email.
uab bank is an equal opportunity employer.